Encrypted Data Storage
Passwords, KYC documents and payment method details are stored using industry-standard encryption. Plaintext storage of sensitive credentials is never used.
Data & Privacy
Privacy Policy
This Privacy Policy explains how delta575 collects, uses, stores and protects the personal information you provide when accessing or using our platform. We are committed to handling your data responsibly and transparently, in a manner consistent with applicable privacy obligations and the expectations of our members across Malaysia.
Last updated: 1 January 20261 Introduction
delta575 ("the Platform", "we", "our" or "us") operates the online gaming information and entertainment website accessible at delta575.cam. This Privacy Policy applies to all personal data collected through your use of the Platform, including during account registration, payment processing, customer support interactions and general browsing activity.
By registering an account or continuing to use the delta575 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you should not access or use the Platform.
This Privacy Policy should be read alongside the Terms & Conditions, which together govern the full relationship between you and delta575. Specific processing activities related to responsible gambling tools are also described in the Responsible Gambling section of this platform.
Note for Malaysian members: delta575 serves players located in Malaysia and processes personal data including MYR payment details, Malaysian mobile numbers and identity documents such as MyKad or passport copies submitted during KYC verification. All such data is handled with the same level of care and security applied to all member information.
2 Definitions
The following terms carry the meanings set out below throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, including name, contact details, payment information and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, storage, use, disclosure, transfer and deletion. |
| "Controller" | delta575 — the entity that determines the purposes and means of processing your personal data. |
| "Data Subject" | The individual to whom personal data relates — in this context, you as a registered Member or site visitor. |
| "Third Party" | Any entity other than delta575 or you, including payment processors, identity verification services and analytics providers. |
| "Consent" | A freely given, specific and informed indication of agreement to the processing of personal data for a stated purpose. |
| "KYC" | Know Your Customer — the identity and payment verification process required before withdrawal approval. |
3 Data We Collect
delta575 collects personal data through several channels depending on how you interact with the Platform. The categories of data we collect include:
3.1 Registration Data
- Full legal name
- Date of birth (to verify the 21+ age requirement)
- Email address
- Malaysian mobile phone number
- Username and encrypted account password
- Residential address (city or region, such as Kuala Lumpur, Penang, Johor Bahru or Petaling Jaya)
3.2 Identity Verification Data (KYC)
- Government-issued photo identification, including Malaysian MyKad or passport
- Proof of address documentation where required
- Proof of payment method ownership, such as a screenshot of a bank account registered in your name
3.3 Financial Data
- Deposit and withdrawal transaction records in MYR
- Payment method type used (e.g., Maybank transfer, Touch 'n Go eWallet, DuitNow, FPX, USDT wallet address)
- Account balance history and bonus redemption records
3.4 Usage and Technical Data
- IP address and approximate geographic location
- Device type, operating system and browser version
- Pages visited, session duration, click patterns and game activity logs
- Login timestamps and session frequency
3.5 Communications Data
- Support ticket content and chat transcripts submitted through the customer support channel
- Email correspondence initiated by you to the Platform
- Responsible gambling requests, deposit limit submissions and self-exclusion communications
4 How We Use Your Data
delta575 processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, KYC documents |
| Age verification (21+ policy enforcement) | Date of birth, KYC identification documents |
| Payment processing and fraud prevention | Financial data, KYC documents, IP address |
| Bonus and promotion administration | Account activity, balance and registration data |
| Customer support and dispute resolution | Communications data, account and transaction history |
| Responsible gambling tool administration | Registration data, usage patterns, self-exclusion requests |
| Platform security and abuse prevention | Technical data, IP address, login history |
| Analytics and platform improvement | Anonymised usage and technical data |
| Legal compliance and regulatory obligations | All categories where required by applicable law |
delta575 does not use your personal data for unsolicited direct marketing unless you have provided separate consent for that purpose. You may withdraw marketing consent at any time by contacting the support team.
5 Legal Basis for Processing
delta575 relies on the following legal bases when processing your personal data:
- Contractual necessity: Processing required to provide you with a registered account, process your deposits and withdrawals, and deliver the services described in the Terms & Conditions.
- Legal obligation: Processing required to comply with applicable laws including anti-money laundering obligations, age verification requirements and fraud prevention duties.
- Legitimate interests: Processing undertaken for platform security, fraud detection, abuse prevention and analytics that does not override your fundamental privacy rights.
- Consent: Processing for optional services or communications for which you have given explicit, informed and revocable agreement. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
6 Data Sharing & Disclosure
delta575 does not sell, rent or trade your personal data to unaffiliated third parties for commercial purposes. We may share your data with the following categories of recipients only where necessary and proportionate:
- Payment processors and banking partners: Malaysian financial institutions and digital wallet providers including Maybank, CIMB, Public Bank, Hong Leong, Touch 'n Go, Boost, GrabPay, DuitNow and FPX, and cryptocurrency network validators, strictly for the purpose of processing transactions.
- Identity verification providers: Third-party KYC services used to verify the authenticity of identity documents submitted during account registration or withdrawal processing.
- Technology service providers: Hosting, infrastructure, security and analytics partners who process data on our behalf under contractual data protection obligations.
- Regulatory and law enforcement authorities: Where we are required by applicable law, court order or regulatory directive to disclose member information.
- Fraud and financial crime prevention networks: Shared databases used to identify and prevent fraudulent activity, money laundering and multi-accounting across platforms.
No unauthorised third-party marketing: delta575 will never share your personal information with unrelated third-party advertisers or marketing agencies without your explicit and separately documented consent.
7 Cookies & Tracking
delta575 uses cookies and similar tracking technologies to maintain your session, remember your preferences, measure platform performance and detect suspicious login activity. The following categories of cookies are used:
| Category | Purpose | Duration |
|---|---|---|
| Strictly necessary | Session authentication, security tokens, fraud detection | Session |
| Functional | Language preference, display settings, responsible gambling reminders | Up to 12 months |
| Analytics | Anonymised page performance, navigation flow, feature usage patterns | Up to 24 months |
| Security | Device fingerprinting for multi-account detection and IP risk scoring | Up to 6 months |
Strictly necessary cookies cannot be disabled as they are essential to the operation of the Platform. You may manage or withdraw consent for non-essential cookies through your browser settings. Note that disabling functional cookies may affect the performance and personalisation of your experience on delta575.
8 Data Retention
delta575 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal retention requirements, or to resolve disputes and enforce agreements. The following indicative retention periods apply:
- Active account data: Retained for the duration of your account and for a minimum period of five (5) years following account closure, in accordance with financial record-keeping obligations.
- KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or account closure, whichever is later, in line with anti-money laundering requirements.
- Transaction records: Retained for a minimum of seven (7) years from the date of each transaction.
- Support communications: Retained for a minimum of three (3) years from the date of the relevant interaction.
- Technical and analytics data: Typically anonymised or deleted within twenty-four (24) months.
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents reconstruction of individual identities.
9 Data Security
delta575 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration or destruction. These measures include:
- Transport Layer Security (TLS) encryption for all data transmitted between your browser and the Platform.
- Encrypted storage for sensitive data fields including passwords, KYC documents and payment method details.
- Role-based access controls restricting staff access to personal data to those with a direct operational need.
- Regular security assessments and monitoring for unusual login activity or data access patterns.
- Two-factor authentication availability for member account access.
Notwithstanding the above measures, no data transmission over the internet or electronic storage system is entirely secure. delta575 cannot guarantee absolute security but commits to promptly notifying affected members in the event of a confirmed data breach that poses a significant risk to their rights or interests.
Your responsibility: You are responsible for maintaining the confidentiality of your account credentials. delta575 support staff will never ask for your password. Report any suspected unauthorised access to your account immediately via the support email.
10 Your Rights
Subject to applicable law and the specific circumstances of your request, you have the following rights in relation to the personal data we hold about you:
◎ Right of Access
You may request a copy of the personal data delta575 holds about you, together with details of how it is being used.
✎ Right to Rectification
You may request correction of inaccurate or incomplete personal data held in your account profile.
✕ Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention requirements.
⊘ Right to Restrict Processing
You may request that we limit the processing of your data in certain circumstances, such as while a rectification request is under review.
⇄ Right to Portability
Where technically feasible, you may request a structured, machine-readable copy of personal data you have provided to us.
⊖ Right to Object
You may object to processing based on legitimate interests or direct marketing purposes where applicable law permits.
To exercise any of these rights, please contact the delta575 support team using the email address provided in the Contact Us section below. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable legal obligations. Requests that are manifestly unfounded or excessive may be subject to an administrative fee or refusal, with written explanation provided.
11 Minors
The delta575 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data has been submitted by a person under the age of 21, we will take immediate steps to close the associated account and delete all related data without retention.
If you are under 21: You are not permitted to register, access or use the delta575 platform under any circumstances. If you believe that a minor has accessed this platform using false credentials, please contact support immediately.
12 Policy Amendments
delta575 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations or platform features. Material changes will be communicated via a notice on the Platform or to your registered email address prior to taking effect.
The date of the most recent revision is displayed in the "Last updated" notice at the top of this page. Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure by contacting the support team.
13 Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or the personal data delta575 holds about you, please contact our support team. We handle all privacy-related enquiries with priority and will respond within a reasonable timeframe.
Website email: [email protected]
Please include your registered email address and a brief description of your request. Do not send copies of identity documents or payment details by email unless specifically requested by a support agent as part of a verified interaction.
Our Commitments
How delta575 protects your privacy
These principles guide every data handling decision we make across the platform.
No Data Selling
delta575 does not sell, rent or trade your personal information to third-party advertisers or data brokers under any circumstances.
Purpose-Limited Processing
Your data is only used for the specific purposes stated in this Policy. Any new use requires either a new legal basis or your separate consent.
Your Rights, Respected
Access, correction, erasure and portability requests are handled promptly. You remain in control of the personal data you share with us.
Minimal Data Collection
We collect only the information necessary to deliver our services securely, comply with legal obligations and prevent fraud — nothing more.
Secure MYR Payments
Transactions via Maybank, CIMB, DuitNow, FPX, Touch 'n Go and crypto channels are processed with payment-specific security controls and limited data sharing.
Continue Exploring
Questions about your data or your account?
Review the FAQ for quick answers, read the full Terms & Conditions for platform rules, or head back to the homepage to explore games and payment options available to Malaysian players.